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    Our Locations

    Newry

    9 Springhill Road, Carnbane Industrial Estate, Newry, BT35 6EF, Co. Down

    Birmingham

    Unit a5, Walsall Enterprise Park, Regal Dr, Walsall WS2 9HQ, United Kingdom

    Frequently asked questions

      Is it waterproof?

      Vinyl flooring is 100% waterproof, since the board has 0% wood within its makeup there is no water absorption.

      What underlay is best suited for Rigid Vinyl (SPC) flooring?

      No underlay is required for our SPC Lignum Core range as the underlay is attached to the back of the boards. For our other vinyl floors please see our underlays – Click Here

      Does Rigid Vinyl (SPC) need to be acclimatised?

      We would always recommend our customers to allow the floor to acclimatise for 48hrs within the room that the floor will be laid. This is to ensure your Vinyl floor is 100% conditioned before being installed. All flooring must be acclimatised within the packaging.

      Why do you need an underlay?

      Ensure satisfactory installation
      This includes levelling unevenness and creating a level installation surface so that a floating floor can be properly installed.

      Protect the floor permanently
      The requirements for suitable underlays are aimed at protecting the floor from daily wear and tear such as falling objects and walking, as well as shielding the floor from rising residual building moisture or damp.

      Improve the properties of the floor
      In addition to the reduction of impact sound and walking noise, the underlay also influences heat insulation and walking comfort.

      Which underlay is the best suited for underfloor heating?

      For underfloor heating we would advise you to use our QuickTransfer 2mm or our Sonic Red 3mm underlay. Note that all of our underlays can be used with underfloor heating.

      What is laminate flooring?

      Laminate flooring is made of 80% natural products, and mostly consists of wood – one of our planet’s sustainable and renewable raw materials, making laminate flooring a product, which is light on resources and even recyclable. And that’s not all. Laminate flooring has a firm, sealed surface which ensures that dust and dirt cannot penetrate. This is what makes laminate floors hygienic and easy to care for – which can bring important benefits to allergy sufferers.

      What is an AC Wear Rating for laminate flooring?

      This is the most important layer and is extremely scratch resistant. It gives the vital protection a laminate floor needs. The surface durability is measured by the Abrasion Class (AC) Rating.
      AC3 = Heavy Domestic/Light Commercial
      AC4= Heavy Domestic/Moderate Commercial
      AC5 = Heavy Domestic/Heavy Commercial
      AC6= Heavy Domestic/Heavy Commercial+

      How long does it take to acclimatise a laminate floor?

      We would always recommend our customers to allow the floor to acclimatise for 48hrs within the room that the floor will be laid. This is to ensure your laminate floor is 100% conditioned before being installed. All flooring must be acclimatised within the packaging.

      Can laminate flooring be laid on carpets?

      Carpets do not form a suitable base because the pile layer in the carpet gives way excessively under load. The joints in click systems can be subjected to extreme loads.

      Can laminate flooring be laid on tiles?

      If the tile surface is suitably even and meets the requirements for laminate flooring then it can be possible. However, any unevenness or variations in height in the tile surface can be evened out with an insulation mat. Contact us if you require more information.

      What thickness is the top layer of an engineered floor?

      This varies from range to range. Send us an inquiry to sales@woodinnovations.com.

      Is it suitable for underfloor heating?

      Yes, Engineered Wood Flooring is suitable for use with underfloor heating, but we advise that the surface temperature of the subfloor does not exceed 27 degrees celsius. We also recommend using our Lignum Additions Quick Transfer underlay when fitting engineered floors on underfloor heating. If the application is stuck down, please use our Lignum Additions Stauf Adhesive.

      How long does it take to acclimatise an engineered floor?

      We would always recommend our customers to allow the floor to acclimatise for 48hrs within the room that the floor will be laid. This is to ensure your Engineered Wood Flooring is 100% conditioned before being installed. All flooring must be acclimatised within the packaging.

      Should an engineered floor be glued or nailed down?

      Engineered hardwood floors can be glued or nailed into position, but they also have the option of being floated over an underlay. To stick down is to adhere the wood floor directly to the sub floor using Lignum Additions Stauf Adhesive. This method is only suitable for engineered and solid wood flooring.
      For nailing engineered flooring, the floor must be over 18mm in thickness in order to be structurally stable. It can be installed on joints, timber sheeting or on battens. You may also sheet on top of a concrete floor to create a levels surface for your engineered floor.

      Who do we sell to?

      We are a wholesale distributor that sells to different retail outlets throughout the UK & Ireland. If you have seen a floor, you may be interested in send us an inquiry and we can guide you to a local stockist.

      How can I become a new customer?

      In order to buy our flooring products you must set up an account with us. You can start by sending us an inquiry at info@woodinnovations.com and include your company details. Once we have received your inquiry, we can assign you to one of our sales representatives. When your account has been set up by our finance team you will have access to our products, services, shop displays and marketing material.

    • General Information
      • Who do we sell to?

        We are a wholesale distributor that sells to different retail outlets throughout the UK & Ireland. If you have seen a floor, you may be interested in send us an inquiry and we can guide you to a local stockist.

    • Customer Information
      • How can I become a new customer?

        In order to buy our flooring products you must set up an account with us. You can start by sending us an inquiry at info@woodinnovations.com and include your company details. Once we have received your inquiry, we can assign you to one of our sales representatives. When your account has been set up by our finance team you will have access to our products, services, shop displays and marketing material.

    • Delivery
    • Engineered Wood Flooring
      • How long does it take to acclimatise an engineered floor?

        We would always recommend our customers to allow the floor to acclimatise for 48hrs within the room that the floor will be laid. This is to ensure your Engineered Wood Flooring is 100% conditioned before being installed. All flooring must be acclimatised within the packaging.

      • Should an engineered floor be glued or nailed down?

        Engineered hardwood floors can be glued or nailed into position, but they also have the option of being floated over an underlay. To stick down is to adhere the wood floor directly to the sub floor using Lignum Additions Stauf Adhesive. This method is only suitable for engineered and solid wood flooring.
        For nailing engineered flooring, the floor must be over 18mm in thickness in order to be structurally stable. It can be installed on joints, timber sheeting or on battens. You may also sheet on top of a concrete floor to create a levels surface for your engineered floor.

    • Laminate Flooring
      • What is laminate flooring?

        Laminate flooring is made of 80% natural products, and mostly consists of wood – one of our planet’s sustainable and renewable raw materials, making laminate flooring a product, which is light on resources and even recyclable. And that’s not all. Laminate flooring has a firm, sealed surface which ensures that dust and dirt cannot penetrate. This is what makes laminate floors hygienic and easy to care for – which can bring important benefits to allergy sufferers.

      • What is an AC Wear Rating for laminate flooring?

        This is the most important layer and is extremely scratch resistant. It gives the vital protection a laminate floor needs. The surface durability is measured by the Abrasion Class (AC) Rating.
        AC3 = Heavy Domestic/Light Commercial
        AC4= Heavy Domestic/Moderate Commercial
        AC5 = Heavy Domestic/Heavy Commercial
        AC6= Heavy Domestic/Heavy Commercial+

      • How long does it take to acclimatise a laminate floor?

        We would always recommend our customers to allow the floor to acclimatise for 48hrs within the room that the floor will be laid. This is to ensure your laminate floor is 100% conditioned before being installed. All flooring must be acclimatised within the packaging.

      • Can laminate flooring be laid on carpets?

        Carpets do not form a suitable base because the pile layer in the carpet gives way excessively under load. The joints in click systems can be subjected to extreme loads.

    • Vinyl Flooring
      • Is it waterproof?

        Vinyl flooring is 100% waterproof, since the board has 0% wood within its makeup there is no water absorption.

      • Does Rigid Vinyl (SPC) need to be acclimatised?

        We would always recommend our customers to allow the floor to acclimatise for 48hrs within the room that the floor will be laid. This is to ensure your Vinyl floor is 100% conditioned before being installed. All flooring must be acclimatised within the packaging.

    • Accessories
      • Why do you need an underlay?

        Ensure satisfactory installation
        This includes levelling unevenness and creating a level installation surface so that a floating floor can be properly installed.

        Protect the floor permanently
        The requirements for suitable underlays are aimed at protecting the floor from daily wear and tear such as falling objects and walking, as well as shielding the floor from rising residual building moisture or damp.

        Improve the properties of the floor
        In addition to the reduction of impact sound and walking noise, the underlay also influences heat insulation and walking comfort.